Referrals only · 2026 cohort Est. 2022 · Tokyo / GMT+9
Index No. 03 — Human-in-the-Loop Introduce yourself
hana
Private dossier · v.7.4
A studio for human-scale AI systems

Designing human-in-the-loop AI workflows for teams.

— The studio

hana is a five-person atelier practicing at the intersection of AI architecture, workflow automation, and organisational judgement. We are hired to design the systems teams will actually use.

— Engagement

Boutique, retainer-based. Six to nine month arcs. Strictly capped to four private clients per calendar year, admitted by referral.

— Discipline

Human-AI interaction, agent and retrieval architecture on Anthropic Claude, evaluation-first development, quiet automation of the last mile.

01Approach

The interface is the architecture.

Most enterprise AI fails not because the model is wrong, but because the choreography between human and machine is left to accident. We treat every workflow as a conversation with a shape — where authority sits, where doubt is surfaced, where a human is asked to lean in and where they are wisely left alone.

Our practice draws from cognitive ergonomics, control theory, and twenty combined years of building interfaces that survive contact with real operators. We ship systems, not slides.

02The studio

An atelier of five.

Kr
Kristo
Founder · Principal Architect · CEO
Al
Alice
Chief Financial Officer
Sh
Shohei
Chief Technology Officer
Te
Tetsuya
Technical Lead · Solution Architect
Ka
Kaoru
Experience Lead
03Scope

What we are engaged for.

i.
Human–AI interaction design
Interaction models for copilots, review loops, and adjudication surfaces. When the model should ask, when it should act, and how it should show its work.
Interaction
ii.
Agent & retrieval architecture on Claude
System topology for multi-step agents, tool use via Model Context Protocol, retrieval graphs, and evaluation harnesses on Anthropic Claude. Chosen for stewardship over the next thirty-six months, not the next demo.
Architecture
iii.
Workflow automation, quietly
End-to-end automation of the operational back-of-house: contracts, reconciliations, compliance narratives, structured extraction — under a human editor of record.
Automation
iv.
Diligence & second opinion
Independent review of internal AI programmes, vendor selection, or a stalled build. A written brief in three weeks; a private conversation in one.
Advisory
04Engagement

A quiet, four-part arc.

05Case work

Held in confidence.

Confidential

Due to strict client non-disclosure agreements, our enterprise integration case studies are available upon direct request only, and only after a preliminary conversation with a mutual acquaintance.

References are furnished from our client circle rather than published on this page.

06Introduction

By referral, in writing.

— Correspondence

A short note is sufficient. Please mention the mutual acquaintance who directed you here. We reply to every message within three business days, from Tokyo.

— Studio

Hana AI Consulting

Tokyo · Working globally

— Principal architect
Kristo
Founder · Principal Architect · Hana AI Consulting
"We design the seams between people and models — where trust is earned, and where the last mile finally closes."